An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund. Ana Mostarac ...

A US woman has called out an Airbnb host in Florida for their “lack of empathy” after they refused to give her a refund for a holiday she booked for her family before Hurricane Milton struck. Kaitlynn ...

Airbnb is making big changes to its cancellation policy to cover unforeseen events better. The online property rental company says it will provide cancellation and refund support for guests when ...

I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund me $728. I have not received the money yet. The ...

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A back-and-forth battle between a Bay Area mother and Airbnb over a Southern California rental nightmare has been resolved with a refund and an apology. The saga started last month when Reina ...

Airbnb for days refused to refund a woman who says she fled a Harlem apartment rental after realizing the host was charged with sex crimes — but the company finally reversed course just hours after ...

The wildfires currently raging all around Los Angeles have shocked everyone, even those who've lived in the city all their lives. Yet it seems for at least one corporation, Airbnb, the calamity is ...

MARTINEZ, Calif. -- A holiday family reunion in Los Angeles for a Martinez, Calif., family hit a sour note when they said the Airbnb they rented wasn't as advertised. The family described the unit ...