Dealership service departments saw a 14-point jump in its customer satisfaction score in the latest CDK Service Shopper study. The 2,500 customers surveyed by CDK for its annual look at the service ...

CDK Global brought Group 1 Automotive and an additional small set of dealership customers back online June 27 in the wake of two cyberattacks that impaired service for thousands of retailers across ...

Now the service department advisor or repair technician literally can use new technology and say to your dealership customers, “Here, let me show you!” On Monday, CDK Global introduced CDK ServiceView ...

HOFFMAN ESTATES, Ill.--(BUSINESS WIRE)--CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, today introduced CDK ServiceView, a video and communications tool powered by ...

CDK Global continues to struggle with the aftermath of a major cyberattack, with some of the software services the company provides to thousands of car dealerships around the U.S. still not fully ...

The ransomware attack on CDK Global is not only hampering car dealerships nationwide — it's also complicating life for car buyers. Some 15,000 dealers rely on CDK's dealer management software to run ...

This hasn’t been the best of years for CDK Global, but it got some good news Monday. Sonic Automotive, one of the nation’s largest dealership groups with more than 100 locations in 24 states, has ...

Leading automotive retail software provider recognized with top honors for customer service training and enterprise transformation The Stevie ® Awards for Sales & Customer Service are the world’s ...

AUSTIN, Texas--(BUSINESS WIRE)--CDK, the leading automotive retail software provider, today announced the launch of the company’s new software certifications and courseware, designed to equip ...

CDK Global, a major car dealership software company utilized by thousands of dealers nationwide, is picking up the pieces after a cyberattack resulted in a multi-day system shutdown. The initial ...

HOUSTON, June 24, 2024 /PRNewswire/ -- Group 1 Automotive, Inc. (GPI) ("Group 1" or the "Company"), a Fortune 300 automotive retailer with 202 dealerships located in the U.S. and U.K., today announced ...

(RTTNews) - Group 1 Automotive (GPI) announced that the cybersecurity incident recently experienced by third-party software provider, CDK Global, has disrupted Group 1's business applications and ...