At the point of sale, there is a direct connection between the customer and the retailer—and it’s a powerful moment for ...

The stored value platform enables merchants, ranging from single location operators to large retail chains, to offer branded gift cards, store credits, and loyalty programs directly to their customers ...

Although I travel regularly and have done so for years, it took me a while to make sense of all the travel loyalty programs out there and how to capitalize on them (for that, I highly recommend How to ...

Convenience retailers can drive margins and long-term value through personalization, artificial intelligence and gamification. In this way, personalization is becoming a loyalty differentiator in the ...

Retailers that embrace financial utility aren't abandoning loyalty. They are redefining it. In a climate where every dollar ...

US retail sales cooled in October 2024 after a strong uptick in September, according to government data - Copyright AFP Richard A. Brooks US retail sales cooled in ...

Loyalty remains a strategic priority for retailers, but traditional approaches are no longer enough. That is according to the findings of ‘How to Keep Hold of Your Customers,’ a new global study ...

Member perks are now baked into product listings — and showing up on Gemini and AI Mode for the first time.

At the outset of 2026, Deloitte released its Retail Industry Global Outlook, which showcases the latest insights from hundreds of retail executives around the world. Broadly, the research showed that, ...

While it’s great that a lot of retailers recognize the value of loyalty programs, most businesses aren’t optimizing them as well they should. A 2013 study by Maritz Loyalty Marketing found that ...

BATON ROUGE, La. (WAFB) - They promise discounts on gas, groceries, and more — but at what cost? Retail loyalty programs offer tempting perks yet often come with a hidden price: your privacy. A new ...

Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced. Here’s what a few of them said in chat rooms: Jennifer: “This new program looks ridiculous ...