The name has been changed to the Experience of care improvement self-assessment to reflect the experiences of communities more broadly including those who do not currently access services but have a ...

Peter was forced to spend his 60th birthday in a hospital corridor and said he wouldn’t wish the experience on his “worst enemy”. ITV News Health Correspondent Rebecca Barry reports An NHS patient who ...

Almost one in 10 people reported experiencing harm from NHS care in the past 3 years, according to a survey led by the University of Oxford. The study, published in BMJ Quality & Safety, found that ...

Fewer than one in patients who experience poor NHS care bother making a formal complaint because they have 'no confidence' in ...

Last year the Association of Dental Groups which represents more than 2,000 practices in the UK told MPs that 4.5m patients ...

GP practices will be contractually required to provide ‘timely’ data related to their online consultation services to NHS ...

A series of Mondays in 2025 saw me carry a box of creative writing prompts, balanced like a baby on my hip, and push one palm ...

NHS England has met the government’s target for 90% of trusts to adopt electronic patient records (EPR) in hospitals, ahead of schedule. 189 trusts have introduced new systems, with Hillingdon ...