New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...

The Oracle Customer Edge Summit 2026 will take place April 12–14, 2026 at the JW Marriott Hotel in Austin, Texas. The event focuses on industry‑specific cloud solutions for utilities, capital projects ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

At the Oracle Customer Edge Summit, Oracle Corporation (NYSE:ORCL) disclosed several new features and launches. The company unveiled new AI agent features integrated into the Oracle Textura Payment ...

Santee Cooper, South Carolina's largest public power provider, has implemented Oracle Utilities Customer Cloud Service to enhance customer operations for its electric account holders. By moving its ...

Ahead of its Oracle AI World conference next week in Las Vegas, Oracle Corp. today introduced a set of new role-based artificial intelligent agents within its Fusion Cloud applications, with a focus ...

Organizations benefit from a fully managed RAG service with support for Oracle Database 23ai AI Vector Search without manual integration OCI Generative AI now provides access to Meta's Llama 3.1 ...

Oracle has announced Fusion Agentic Applications for customer experience (CX). The new agentic applications are powered by teams of specialised AI agents that are outcome-driven, proactive, ...

Oracle is working to help utilities streamline call center operations, lower operating costs, and elevate the customer experience for millions of people around the world. The new AI capabilities are ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...