Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year. Over the next two years, Gartner ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

The SaaS scene has been heating up with the introduction of new, larger entrants, but market leader Salesforce.com says it is not feeling threatened. The SaaS (software-as-a-service) CRM (customer ...

Jujhar Singh is senior vice president of CRM Solution Management at software giant SAP . In that capacity he is a key player in bringing SAP 's customer relationship management offering to a market in ...

The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

Combining experience management with ERP, CRM and HR has plenty of SaaS appeal for SAP. German tech giant SAP has acquired US software player Qualtrics for $8bn in cash, opening up an exciting new ...

SAP SE is a leader in the move to Cloud Computing. On-demand versions of Enterprise Resource Planning and Supply Chain Management software products are likely to witness faster adoption rates going ...

At its big Sapphire conference back in 2018, SAP launched a new-and-improved customer relationship management (CRM) software suite in an attempt to take on the established market leader, Salesforce.

When talking to software vendors about SaaS, my mantra is that SaaS is a journey. Having seen SAP unveil its Business ByDesign product today — formerly codenamed A1S — I have to say it is on the right ...

SAP is entering the cloud business analytics arena, debuting its first cloud-only analytics software that will eventually include planning, business intelligence, predictive analytics and GRC ...