In days gone by, collaboration was something of a dirty word. “Are all these face to face meetings really productive?” came the howls of management, keen to leverage the diversity of skills in their ...
Businesses presenting their stories at the recent VoiceCon Orlando 2008 found that unified communications can increase productivity, reduce costs, speed up customer service and even do good things for ...
Employees are being subjected to an information avalanche. While phone calls, e-mail, fax, and voicemail all provide critical connectivity to keep the business running, at times employees wish they ...
New 8x8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce Support, and Deeper Technology Partner ...
Unified Communication as a Service (UCaaS) is emerging as a leading network standard, fueled by the rise of the cloud business model. This model offers an affordable, scalable, and easily deployable ...
Frontline workers drive success. In retail, healthcare and manufacturing, they tackle customer needs, solve real-time problems and ensure smooth operations, often under immense pressure. By ...
Following Microsoft's partnership with networking giant Cisco, the unified communications market is heating up even further with IBM's launch of a new range of collaboration products. IBM has joined ...