No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...

The U.S. Customs and Border Protection has announced plans to launch a competition for a contract to provide technology service desk operations support services for its Office of Information and ...

EXL has been awarded a contract to manage the service desk operations for the Data Communications Company, DCC. This role involves overseeing incidents related to smart meter infrastructure, and ...

GDC IT Solutions Announces Strategic Asset Acquisition of Global Help Desk Services, Inc., Expanding 100% U.S.-Based Outsourced IT Service Desk Capabilities The acquisition strengthens GDC's IT ...