Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino's Pizza, ...

Opinions expressed by Entrepreneur contributors are their own. While most businesses have a contact form on their website, they lack a live chat feature that offers users instant answers to their ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

At Moneypenny we spoke to Joe Dearbonne, director of demand generation for SnapEngage, to find out 10 ways that you can use live chat to increase ROI from your marketing. (To hear more from Joe on how ...