The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...

When Vanguard Group outsourced more than 1,300 retirement-plan office jobs to Infosys in 2020, both companies pitched the deal as a win for the Philadelphia region, not just another cost-cutting move.

BENGALURU: Cognizant flagged risks from potential anti-outsourcing legislation in its annual report released on Thursday, ...

For years, many accounting firms regarded outsourcing as a cautious experiment, useful in some cases but rarely a core part ...

Young entrepreneurs might have a great idea but bringing it to market requires expertise and knowledge. That, writes the ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

A constant challenge for businesses today is how to realize the benefits of IT outsourcing while maintaining data security. With increasing digitalisation ...

Outsourcing revenue cycle functions is a strategic decision more hospitals and health systems are considering as they navigate financial pressures, workforce challenges and the growing complexity of ...

As a business leader, you know how important it is to identify your unique value proposition and focus on maintaining the quality of services you offer while being the absolute best you can be in your ...

General Motors created a stir when it announced its intention to insource a majority of its IT operations to delivery centers in the U.S. GM is not the only company to pull back at least a portion of ...

The Chico City Council will be hearing a staff report to consider options for outsourcing public works jobs at its Tuesday meeting.