The Brewers and Aurora Health Care partnered to give three kids, each of whom face different health challenges, a spring training trip to remember.

Next phase patient experience focuses on clear communication and care coordination to improve satisfaction and outcomes in hospitals.

A PubMed study, “Using patient feedback to drive quality improvement in hospitals,” shows that structured feedback reviews improve processes and deepen trust, especially when leadership is involved.

In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

It took Virginia Cancer Specialists nearly 1 year to get the supervised case experience needed to fulfill regulation ...

In honor of National Thank a Resident and Fellow Day on Feb. 27, 2026, we recognize the countless contributions and lasting impressions that residents and fellows make to Mayo Clinic patients and care ...

Based on the 21-item Anaphylaxis Quality of Life Scale for Adults, after the intervention, quality of life was slightly but significantly higher overall: 3.88 pre-test median (interquartile range [IQR ...

Last year was a crucial year of learning for spine and orthopedic leaders, with artificial intelligence understanding and implementation being a top priority for many. Other changes surgeons are ...

For students interested in practicing medicine, becoming a doctor or a physician associate are two common options. Both paths lead to patient care, but they differ in training length, ...

Five practical guardrails to get accurate, private and actionable health answers from AI chatbots — what to ask, what to avoid.

Jim Kaveney launches a movement that bridges science and soul, helping people with atrial fibrillation reclaim agency, ...

In Austin, Dr. Tyler Jorgensen's ATX-VINyL program at Dell Seton Medical Center offers a unique therapeutic experience to patients facing serious diagnoses.