A proposed Amazon retail store and Ashley Furniture store would mean demolition for office buildings along Butterfield Road ...

Don't click on that link: A new Amazon scam involves fake recall texts that make it easy to give away personal information.

Tenants of Buffalo's Trico Building are missing Amazon packages, some for weeks. One person said their package was tracked to the University at Buffalo.

Amazon Prime customers are the latest group of consumers to be targeted by scammers. Here's how to stay one step ahead of bad actors.

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Q: I’ve been an Amazon customer for 20 years, but after changing my phone number, I’m locked out of my account because two-factor authentication (2FA) still uses my old number. Related Articles ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon is reportedly considering discontinuing use of the US Postal Service and building out its own shipping network to rival it, according to The Washington Post. The e-commerce behemoth spends more ...

Amazon is warning its over 300 million customers to watch out for cybercriminals who are out in force this holiday season impersonating reps from the e-commerce giant — as the FBI said online crooks ...

Amazon Leo — the satellite internet service provider formerly known as Project Kuiper — says it has started shipping its top-of-the-line terminals to select customers for testing. Today’s announcement ...

Amazon’s budding satellite internet program is no longer called Project Kuiper. It is now known simply as “Leo.” The name change comes as the company appears to be shifting its focus from “unserved or ...