Bartec TPMS announced the addition of Jason Holloway as field service representative for the Northeast and Eastern Midwest ...
BGE representatives pushed back on demands from the Maryland Office of Peoples Counsel to provide information about their call center.
After requesting her grocery receipt, a woman realized her Uber Eats driver had scammed her. Now, she's warning others to ...
A Missouri lawmaker is in talks with Brightspeed, the internet and phone provider, after constituents brought up concerns ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.
No one has more patience than a customer service worker. One call-center employee, already on her way out, found herself locked in a frustrating argument with a customer who thought they knew ...
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As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...
You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...
Asking Eric: Putting his name on their holiday card strikes me as weird Asking Eric: I want to spend time with her without her clingy, overbearing husband Asking Eric: I miss my friend, but I can’t be ...
September 24, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. If you're calling Walmart's 1-800-925-6278 (1-800-WALMART) ...